Preventing and facing conflicts

Speaker: Melissa Davies et Cinthia Lévy Organiser: KeepLearning <p>Conflicts are part of daily life and commonly arise in a business environment. Poorly managed, or not properly resolved, they can cause significant harm, both on an interpersonal level and for the organisation itself. Productivity may be affected and finances impacted as a result of tensions between colleagues.<br> <br> Different approaches to conflict management are increasingly being used, helping clarify messy situations, lessening the tensions and enabling employees to continue to work together.<br> <br> This seminar presents several separate yet related methods of conflict manageme